If you are experiencing continued issues playing videos, switching to an Incognito browsing window might help. Follow the directions below based on the browser you are using.

 

Chrome Incognito: 

The easiest way to open an Incognito window is with the keyboard shortcut combination Ctrl+Shift+N (Windows) or Command+Shift+N (macOS).

 

Another way is to click on the menu on the upper right – it's the three vertical dots –  and select New Incognito Window from the list.

 

In the Incognito window, go to the event link.

 

Microsoft Edge InPrivate:

At the keyboard, the combination of Ctrl+Shift+N (Windows) or Command+Shift+N (macOS) opens an InPrivate window.

 

Another way to get there is to click on the menu at the upper right – it's three dots arranged horizontally – and choose New InPrivate window from the menu.

 

 

In the InPrivate window, go to the event link.

 

Mozilla Firefox Private browsing:

From the keyboard, a private browsing session can be called up using the combination Ctrl+Shift+P (Windows) or Command+Shift+P (macOS).

 

Alternately, a private window will open from the menu at the upper right of Firefox — three short horizontal lines — after selecting New Private Window.

 

 

In the private window, go to the event link.

 

Safari Private Window:

To open what Safari calls a Private Window on a Mac, users can do a three-key combination of Command+Shift+N, the same shortcut Chrome adopted.

 

Otherwise, a window can be called up by selecting the File menu and clicking on New Private Window.

 

 

In the Private window, go to the event link.