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Home > Help Troubleshooting > Cannot Hear the Event
Cannot Hear the Event
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  • Ensure the audio on the web stream player is at 100%, your computer audio is not muted, and your speakers are turned up.
  • If on a laptop or desktop computer, unplug the video and audio cables to see if sound will play directly from your computer’s speakers. If on a phone or tablet, play a video on your device to see if sound will play directly from the device’s speakers. This will ensure that the audio from the web stream is working. 
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