The main reasons why the event may not be loading properly may include a firewall popping up (see our article on that topic) or issues with your browser and/or device. See below for a list supported browsers and device specifications.

•  Best Performance:
  • A device running the most recent browser version of Google Chrome.
  • Mozilla Firefox using an operating system that has been updated in the past year.
• Moderate Performance:
  • A device running the most recent browser version of Apple Safari.
  • Microsoft Edge using an operating system that has been updated in the past year.
• Poor Performance:
  • A device running an outdated browser version of Chrome, Firefox, Safari, or Edge.
  • A device running an operating system not updated within the past year.
• Not Supported or Unknown Performance: 
  • A device using Internet Explorer.
  • A device using an operating system no longer supported by its manufacturer (ex. Windows 7).
  • A device older than 7 years.
  • Performance of browsers outside of Chrome, Firefox, Safari or Edge are unknown.