You can manage your subscription through your Network account, including updating your payment information, canceling automatic renewal and managing your sub-accounts.

 

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Update Your Information

 

You can update your name, email address and billing address through your Network account.

Update Your Profile

1. Select your profile icon in the upper-right corner of the Network.
2. Select Account.

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Edit Your Information

On the My Profile page, select the pencil icon next to the information you would like to update.

You can update your:

• Name
• Email address
• Billing address

 

 

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Save Your Changes

1. Enter your updated information.
2. Select Save Changes.

 

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To access your subscription details:

 

1. Select your profile icon in the upper-right corner of the Network.
2. Select Subscriptions.

 

From the Subscriptions page, select the three-dot menu (⋮) next to your subscription to access available actions.

 

 

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Update Your Payment Information

To update the payment method used for your subscription:

1. Select the three-dot menu (⋮) next to your subscription.
2. Select Update.
3. Enter your new payment information.
4. Select Submit to save your changes.

 

 

Your updated payment method will be used for future subscription renewals.

 

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Cancel Automatic Renewal

To stop your subscription from renewing automatically:

1. Select the three-dot menu (⋮) next to your subscription.
2. Select Cancel.
3. Confirm your selection.

 

 

Important: Canceling your subscription does not immediately end your access or issue a refund. Your subscription will remain active through the end of your current billing period. It will not renew automatically.

 

 

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Manage Sub-Accounts

Select Manage Subaccounts to add, remove or manage the people connected to your subscription.

For step-by-step instructions, see How Do I Share Network Access?

 

 

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Need Help?

If you experience any issues managing your subscription or payment information, please contact our Support team.