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Home > Help Troubleshooting > How to Get Your Access Code
How to Get Your Access Code
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Your access code is embedded in your unique watch link. To access the event on most devices, simply follow the watch link emailed to you. If you are attempting to access the content on an unusual device, like a smart TV, or on certain secure internet networks, it will ask you for an access code.


To find your access code, right-click on the button in your watch link email and select, "Copy Link Address." It should look something like this: Your access code is the portion after the "accessId=" and before the "&." In this case, it would be "123456789." Copy and paste that string into where the platform is requesting the access code. 

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