You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
You are viewing the article in preview mode. It is not live at the moment.
Home > Team365 > Error notice of too many sessions, please help?
Error notice of too many sessions, please help?
print icon

When you attempt to access your 365 subscription for Team365 on a browser and receive a black screen notifying: You are currently active on too many sessions

 

Please either clear one of the open sessions (you are limited to 2 sessions within your 365 subscription) by selecting it or click the red button to Clear all sessions

 

What counts as a session?

  • Accessing your 365 subscription on different devices, 
  • Access your 365 subscription in different locations or with different internet  

*If you have shared your login which is not licensed within our subscriptions, it will open a session and eventually lock your access. Your Team365 subscription licenses you as one user to access the content, but also share the content within a team setting of up to 25 team members in-person, virtually or a hybrid of the two - viewing and discussing the content together for development.

 

Here is an example of the sessions notice from a laptop using the Chrome browser:

 

scroll to top icon