Quick Team365 Questions
Jun 18, 2025
806
- Can I download the videos?
- No, videos are not able to be downloaded due to copyright
- No, videos are not able to be downloaded due to copyright
- How long do I have access?
- Annual Subscription - 1 year from purchase date
- Monthly subscription - 1 month from the purchase date
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Is there an app I can access Team365 with?
- Please access the Apple or Google Play Store on your smart device and search for Team365 by Global Leadership Network with the apps and download
- Once downloaded make sure to sign in with the GLN Account (email & password) associated with your Team365 subscription
- Can I share my access with others?
- No, this is a 1 user license that allows you to share content in a group setting in-person, virtually, or hybrid. Individual access cannot be shared with others.
- No, this is a 1 user license that allows you to share content in a group setting in-person, virtually, or hybrid. Individual access cannot be shared with others.
- How can I share the content with team members?
- In a group setting.
- A group setting can be virtual, in-person, or a hybrid of the two.
- I’m having technical issues while trying to access Team365. Help, please?
- Please access our support site for Help Troubleshooting as one of our articles may assist you.
- If you do not find a solution, please contact us and provide further details.
- Can I change my subscription plan from monthly to yearly in my GLN Account?
- Subscription plan changes are not available.
- Subscription plan changes are not available.
- Can I change my subscription to a new email or person?
- Subscriptions are non-transferable
- Subscriptions are non-transferable
- Is the content in Team365 downloadable?
- Outlines, Discussion Guides and any additional documentation can be downloaded.
- Videos are not able to be downloaded due to copyright restrictions.
- I’m receiving an error message that I am unable to access because I’ve exceeded the device limit. Now what?
- If you have exceeded the 2-limit device allotment, please sign out of our website on one of your devices.
- If you have signed out and are still having difficulty, please contact us.
- Why are some talks and programming & content elements not available?
- Due to copyright licensing and agreements with Speakers, Artists, Performers, Interviewees, etc. not all items can be made available or can only be made available for a limited time.
- Due to copyright licensing and agreements with Speakers, Artists, Performers, Interviewees, etc. not all items can be made available or can only be made available for a limited time.
- Is there a limit to how many times I can stream the content?
- No, you may access Team365 from our website as many times as you like!
- No, you may access Team365 from our website as many times as you like!
- I’m having technical issues while trying to access Team365. Help, please?
- Please access our support site for Help Troubleshooting as one of our articles may assist you.
- If you do not find a solution, please contact us and provide further details.
- Can I create a playlist or watchlist?
- Yes! Please access your Leader365 subscription and start adding videos to your list!
- Can I download the audio to stream in my car?
- This feature is not currently available.
- This feature is not currently available.
- Can I play a video where I left off?
- Yes! Please access your Leader365 subscription and you can begin watching any video where you had left off.
- My subscription is set to renew but I need to cancel that, how can I?
- Please sign in to your GLN Account associated with your Team365 subscription. Once signed in, under ACCOUNT in the upper-right corner, click on Subscriptions>>. View the subscription order and follow any prompts to set it to non-renew or to change your payment for the renewal (remember to save the payment for future charges.)
- Please contact us for any further assistance.
- Where can I manage my subscription?
- Manage your subscription under your GLN Account.
- I am a Global Leader outside of the US and Canada, can I purchase Team365?
- Please contact your local Affiliate or Partner to inquire about resources available within your country.
- Please contact your local Affiliate or Partner to inquire about resources available within your country.
- I am a Leader within the US and Canada, but I am traveling outside of these countries to another. Can I still access the content?
- You must be within the US and Canada to access the Team365 content.
- You must be within the US and Canada to access the Team365 content.
- I am a Leader within the US and Canada, but I have team members outside of these countries, can they view the content?
- You should be able to share the content by streaming it during a team meeting platform like Zoom, Teams, Google Meet, etc.
- Access cannot be shared and those outside of the US and Canada are unable at this time to purchase and access Team365.
- I do not find an answer to my question. Now what?
- Please contact us or call us at(Monday thru Thursday: 9am – 5pm CT | Friday: 9am – 4pm CT)
